PRIVACY POLICY

1. Introduction

Jaishi Holidays (“Company,” “we,” “us,” or “our”) respects the privacy of its users and is committed to protecting all personal information shared with us. This Privacy Policy outlines the types of data we collect, the purpose for which it is used, the legal basis for processing, and your rights under applicable laws, including the Information Technology Act, 2000 (India).

By accessing our website or using our services, you agree to this Privacy Policy.

2. Information We Collect

We may collect:

• Personally Identifiable Information (PII): Name, email, phone number, address, ID details (Aadhaar, Passport), travel details
• Payment Data: UPI transaction ID, receipts (no card/bank details stored)
• Technical Data: IP address, device info, browser type, access time
• Communication Records: Emails, WhatsApp, social media messages

3. Legal Basis for Processing

We process data based on:

• User consent
• Service contract necessity
• Legal obligations
• Legitimate business interests

4. Use of Personal Information

We use your data to:

• Process bookings and services
• Send confirmations, invoices, updates
• Provide customer support
• Send marketing (with consent)
• Meet legal requirements
• Improve website and services

5. Disclosure of Information

We do not sell your data. We may share it with:

• Service Providers: Hotels, transport, insurance partners
• Authorities: If required by law
• Vendors: IT and marketing teams (under confidentiality)

6. WhatsApp and Electronic Communication

By providing your number, you agree to receive messages via:

• WhatsApp
• SMS
• Email
• Calls

You can opt out anytime by replying “STOP”.

7. UPI and QR Payments

We only store:

• Transaction ID
• Amount
• Date

We do not store banking credentials.

8. Cookies and Tracking

We use cookies to:

• Improve browsing experience
• Track usage analytics
• Enhance performance

You can disable cookies in browser settings.

9. Data Security

We use:

• Encryption
• Secure servers
• Restricted access

However, no system is 100% secure.

10. Your Rights

You can:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw marketing consent
• File complaints

11. Social Media & Testimonials

With your permission, we may use:

• Your name
• Photos
• Reviews

For marketing purposes.

12. Policy Updates

This policy may be updated anytime. Changes will be posted with a new effective date.

13. Contact Us

Email: info@Jaishiholidays.com
Phone: +91-8500332495
Address: Vizianagaram, Andhra Pradesh

14. Additional Information

• No data collection from children under 13 without consent
• Not responsible for external website links
• Data retained as required by law