REFUND POLICY
CANCELLATION POLICY
Refund Policy
1. Refund Processing
- Refunds, if applicable, are processed within 20 working days
- Refunds will be made in INR via:
- Bank Transfer
- Cheque
- UPI
- No interest will be paid on refunds
2. No Refunds For
Refunds will NOT be issued for:
- Missed or unused services
- Advance deposit payments
- Customer-initiated cancellations or modifications
- Changes due to government regulations
- Natural calamities or political events
3. Supplier Policies
- Refunds depend on airlines, hotels, and third-party vendors
- Jaishi Holidays is not responsible if suppliers deny refunds
4. Service Charges
- Applicable service charges will be deducted from the refund amount
Cancellation Policy
1. Guest Cancellation
- Cancellation must be sent via email to: sales@Jaishiholidays.in
- Only email requests are considered valid
- New bookings after cancellation are treated as fresh bookings
- No cancellation allowed after tour departure
Cancellation Charges (Based on Tour Price)
| Time Before Departure | Charges |
|---|---|
| 90+ days | Registration amount or 20% (whichever higher) |
| 90–46 days | 50% |
| 45–31 days | 75% |
| 30–16 days | 90% |
| 15–1 days | 100% |
| Departure Day | 100% |
| On Tour | 100% |
- Festive season surcharges may apply
- Some destinations may have 100% cancellation charges
2. Jaishi Holidays Cancellation
- Company may cancel tours without specific reason
- Refund = Paid amount minus:
- Taxes
- 20% registration fee
- Cancellation notice: Minimum 10 days prior (except force majeure)
3. Force Majeure Cancellation
Includes events like:
- Natural disasters
- Pandemics
- War or terrorism
- Government restrictions
- Strikes or civil unrest
Policy:
- No refunds in such cases
- Guests may:
- Join rescheduled tour (extra cost)
- Choose alternative tour (charges apply)
- Additional expenses are borne by the guest
- Itinerary may change without notice
- Travel insurance is strongly recommended
4. Non-Payment (Deemed Cancellation)
- Failure to pay results in:
- Automatic cancellation
- Loss of deposit
- Room-sharing guests must pay extra if partner cancels
5. No Show
- Not showing up on Day 1 = 100% cancellation
- Services will be cancelled unless informed within 24 hours
- Guests can join later at their own cost
6. Discontinuation
- Leaving tour midway = no refund
- Medical exit requires advance payment by guest/relatives
7. Tour Transfer
- Transfer to another person = treated as cancellation
- New booking charged at current price
8. Guest Behaviour
Jaishi Holidays can cancel booking without refund if a guest:
- Behaves rudely or disrespectfully
- Engages in harassment or abuse
- Causes disturbance to others
- Damages company reputation or safety
